PARTICIPANT TERMS & CONDITIONS
Responsibility
Delicious Greece Ltd., its employees, shareholders, subsidiaries, affiliates, officers, directors, agents and assigns (collectively “DGL”) does not own or operate any entity which provides goods or services for your trip, including lodging facilities, transportation companies, ground handlers, restaurants, guides, activity providers, or entertainment providers.
DGL acts solely as an intermediary between participants and independent third-party suppliers.
As a result, DGL is not liable for any negligent or willful act or failure to act of any such supplier or any other third party not under its control.
Without limiting the foregoing, DGL accepts no responsibility for any risk or resulting injury, delay, inconvenience, damage, additional expense, or death resulting from criminal activity, weather, acts of God, accidents, disease, epidemics, illness, lack of medical care, strikes, civil unrest, overbooking, defective conditions in accommodations, acts of terrorism, governmental actions, transportation disruptions, or any other event beyond its control.
Participants acknowledge that travel and participation in culinary and cultural programs involve inherent risks and voluntarily assume such risks.
Payment & Enrollment
Upon payment for any DGL travel program, participant will be automatically enrolled and reserved a place in the program.
A nonrefundable deposit equal to twenty-five percent (25%) of the total program price is required at the time of booking for all multi-day travel programs.
The deposit secures your reserved space in a limited-capacity program and removes that space from availability for other potential participants.
The remaining balance is due no later than ninety (90) days prior to the program start date unless otherwise specified.
Failure to remit the remaining balance by the due date may result in cancellation of the reservation and forfeiture of the deposit.
Prices are based on exchange rates and supplier costs at the time of publication.
Because many program expenses are paid in euros, DGL reserves the right to adjust program prices if the U.S. dollar to euro exchange rate exceeds $1.20 USD to €1.00 EUR prior to the program start date. Any necessary adjustment will be applied only to the final balance and participants will be notified in advance.
DGL reserves the right to adjust prices if currency fluctuations or supplier cost changes materially affect program costs.
**Reservation & Cancellation Policy – Travel Programs**
All cancellations must be submitted in writing via email.
The following cancellation policy applies to all multi-day travel programs:
The 25% deposit is nonrefundable under all circumstances.
Cancellations made more than ninety (90) days prior to the program start date will receive a refund of payments made beyond the nonrefundable deposit.
Cancellations made ninety (90) days or fewer prior to the program start date are nonrefundable.
Participants who cancel within ninety (90) days may request to transfer their reservation to another participant subject to DGL approval.
Refunds will not be issued for late arrivals, early departures, or unused portions of any program.
Liquidated Damages
Participants acknowledge that DGL incurs substantial nonrecoverable expenses in preparing travel programs including accommodations, transportation, staffing, and supplier commitments.
The cancellation fees described above represent reasonable liquidated damages and are not penalties.
Cancellation Policy – Athens Walking Tours
For Athens Walking Tours:
Cancellations up to fourteen (14) days prior to the tour receive a fifty percent (50%) refund.
Cancellations within fourteen (14) days are nonrefundable.
Failure to appear for a scheduled tour constitutes a no-show and is nonrefundable.
Refunds
Refunds will be issued within thirty (30) days of written cancellation confirmation.
Credit card processing fees, bank transfer fees, and currency exchange fees are nonrefundable.
Returned Checks
A $50 fee will be charged for all returned checks.
Wiring Funds
Participants paying by wire transfer are responsible for all intermediary bank and wiring fees.
Travel Insurance
Participants are strongly advised to purchase comprehensive travel insurance including trip cancellation, interruption, medical coverage, and emergency evacuation.
DGL is not responsible for losses that could have been covered by travel insurance.
Program Changes
Program itineraries may vary due to seasonality, supplier availability, weather conditions, or local circumstances.
DGL reserves the right to modify itineraries, accommodations, instructors, restaurants, activities, or other program elements when necessary.
DGL may substitute comparable accommodations, instructors, restaurants, or program components when necessary.
Such modifications do not constitute grounds for cancellation or refund.
Force Majeure
DGL shall not be liable for failure to perform its obligations where such failure results from events beyond its reasonable control including natural disasters, pandemics, travel restrictions, labor strikes, war, civil unrest, transportation disruptions, or similar events.
In such cases DGL may modify, postpone, or cancel programs. Refunds or credits may be issued at DGL’s discretion.
Food Allergies & Dietary Restrictions
DGL will make reasonable efforts to accommodate dietary restrictions when notified in advance.
Meals are prepared by third-party suppliers and in shared kitchen environments where cross-contamination may occur.
DGL cannot guarantee that meals will be free from allergens including nuts, dairy, gluten, shellfish, or other ingredients.
Participants assume responsibility for managing food allergies and dietary restrictions.
Alcohol Consumption
Certain programs may include wine tastings or alcoholic beverages.
Participation in such activities is voluntary.
Participants who choose to consume alcohol agree to do so responsibly and assume full responsibility for their actions.
DGL is not liable for any injury or damages resulting from alcohol consumption.
Assumption of Risk & Release of Liability
Participants acknowledge that culinary tours and travel programs may involve activities such as walking on uneven terrain, cooking with hot surfaces or sharp utensils, transportation by vehicle or boat, and participation in rural or urban environments.
Participants voluntarily assume all risks associated with participation and agree to release and hold harmless Delicious Greece Ltd., its employees, contractors, and affiliates from any claims arising from participation except in cases of gross negligence or willful misconduct.
Health & Fitness
Participants confirm they are physically capable of participating in the activities associated with the program.
Participants with medical conditions should consult their physician prior to travel.
Medical Authorization
In the event of illness or injury during a program, participants authorize DGL to obtain emergency medical care if necessary.
Participants are responsible for all medical expenses incurred.
Participant Responsibilities
Participants are responsible for obtaining valid passports, visas, and complying with all entry requirements.
Failure to obtain proper travel documentation does not constitute grounds for refund.
DGL reserves the right to remove any participant whose behavior is disruptive, unsafe, or detrimental to the group experience.
No refunds will be issued in such cases.
Photography Release
Participants grant DGL permission to use photographs, video, testimonials, or likenesses for promotional purposes without compensation.
Program Cancellation by DGL
DGL reserves the right to cancel any program for operational reasons.
In such event DGL’s sole obligation is to refund payments received for the program.
DGL is not responsible for additional expenses including airfare or travel arrangements.
Limitation of Liability
To the fullest extent permitted by law, DGL’s liability shall be limited to the amount paid by the participant for the program.
DGL shall not be liable for indirect, incidental, consequential, or punitive damages.
Chargebacks
Participants agree that all payments are authorized and final.
By agreeing to these Terms & Conditions participants waive the right to initiate a credit card chargeback except in cases of proven fraud.
Governing Law & Dispute Resolution
These Terms & Conditions shall be governed by the laws of the State of New York.
Any dispute arising out of participation in a DGL program shall be resolved through binding arbitration administered by the American Arbitration Association in New York.
Class Action Waiver
Participants agree that disputes will be resolved only on an individual basis and not through class, consolidated, or representative actions.
Agreement
By completing a booking, submitting payment, or checking the agreement box, participants acknowledge that they have read, understood, and agree to these Terms & Conditions and the Reservation & Cancellation Policy.
